Your Shopping Cart

Free shipping within Germany

<a href="https://www.vejo.com/collections/produkte#/" style="text-decoration:underline; cursor: pointer; text-transform:none">Add a pack of blends</a> to your order.

Subtotal
Show cart

1 Year warranty for your device

Buy risk-free with 30 days right of return.

General Terms and Conditions of Business

General terms and conditions of the company vejo Deutschland GmbH

§1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions (GTC) apply to all contracts concluded via our online shop between us and a customer in the version valid at the time of conclusion of the contract. The AGB apply regardless of whether you are a consumer, entrepreneur or businessman.

(2) We do not accept deviating conditions of the customer. This also applies if we do not expressly object to their inclusion.

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of contracts apply to orders placed via our Internet shop http://www.blendstore.de.

(2) In the event of the conclusion of a contract, the contract with


Vejo Deutschland GmbH
Managing directors: Sebastian Wirtz, Christoph Bertsch
Venloer Str. 547
D-50825 Cologne

Registration number HRB 99318
Register Court: Local Court Cologne

is concluded.

(3) The presentation of the goods in our internet shop does not represent a legally binding offer of contract on our part, but is only a non-binding invitation to the customer to order goods. By ordering the desired goods, the customer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our internet shop, the following regulations apply: The customer submits a binding offer to conclude a contract by successfully completing the ordering procedure provided in our Internet shop.

The order is made in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Check the information in the shopping cart
4) Clicking the "Checkout" button.

5) Login to the Internet shop after registration and entering the login details (including e-mail address and shipping and billing address).
6) Re-examination or correction of the respective entered data.
7) Binding dispatch of the order by clicking on the button "Order with costs" or "buy".

Before the binding sending of the order, the customer can return to the Internet page where the customer's details are recorded and input errors are corrected or the order process is aborted by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details.

(5) We confirm the receipt of the order directly by an automatically generated e-mail ("order confirmation"), which does not represent an acceptance of the offer. The contract is only concluded when we accept your order by means of a declaration of acceptance or by delivering the ordered goods.

(6) Storage of the text of the contract for orders placed via our internet shop: We save the text of the contract and send you the order data and our terms and conditions by e-mail. You can also view the AGB at any time at https://vejo.de/pages/agb.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs shall be added.

(2) If we fulfill your order according to §4 paragraph 3 by partial delivery, you only have to pay shipping costs for the first partial delivery.

(3) The customer has the option of payment by PayPal, Sofort bank transfer with Klarna and credit card (Visa, Mastercard and AMEX).


(4) If the customer has chosen payment in advance, he is obliged to pay the purchase price immediately after the conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. Delivery is always within 2-5 working days. For all payment methods, the delivery period begins on the day after the order is placed. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental destruction and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of mail-order purchases.

(3) We are entitled to make partial deliveries, as far as this is reasonable for you.

§5 Reservation of title

We reserve the right of ownership of the goods until the purchase price has been paid in full.

****************************************************************************************************

§6 Right of revocation of the customer as consumer:

Right of revocation for consumers

If you are a consumer, you have a right of withdrawal according to the legal regulations. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB):

Cancellation policy


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods - in case of several goods: the last goods.

To exercise your right of withdrawal, you must inform us

Vejo Germany GmbH
Managing directors: Sebastian Wirtz, Christoph Bertsch
Venloer Str. 547
D-50825 Cologne
E-mail info@vejo.de

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory. You may also use the model revocation form, which can be found in Annex 2 to Art. 246 a § 1 para. 2 sentence 1 no. 1, § 2 para. 2 no. 2 EGBGB.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this agreement. For this repayment we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.


You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you informed us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

• contracts for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

• contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery


End of the cancellation policy

****************************************************************************************************

§7 Cancellation form

Sample revocation form

(If you want to cancel the contract, you can fill out this form and send it to us).

To:

Vejo Deutschland GmbH
Managing directors: Sebastian Wirtz, Christoph Bertsch
Venloer Str. 547
D-50825 Cologne
E-mail info@vejo.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

ordered on

__________________

received on

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)

_____________________________________________________

Signature of the consumer(s) (only in case of communication on paper)

__________________

Date

__________________

(*) Delete as applicable.



§8 Warranty

Warranty conditions

Vejo Deutschland GmbH warrants that your Vejo blender will be free from defects in materials and workmanship under normal use for one year from the date of purchase. Please register your Vejo blender in the Vejo app. Vejo will replace a defective Vejo blender free of charge after receiving the proof of purchase. The Vejo replacement blender can be new or reconditioned. This warranty gives you specific legal rights. For the Vejo replacement blender a new one-year warranty is valid. The annual period starts with the delivery of the Vejo replacement blender. Any damage or malfunction of your Vejo blender that (i) is caused by the use of non-Vejo blender, (ii) results from your failure to perform any bug fixes or error corrections on the Vejo blender provided by Vejo, or (iii) results from use of the Vejo blender in a manner for which it was not designed or authorized pursuant to this Agreement, is not covered under the Vejo Warranty.

The Vejo warranty only covers the replacement of the defective Vejo blender. In particular the Vejo warranty does not entitle to withdraw from the contract, to compensation (including consequential harm caused by a defect and so called further eating damage), reimbursement of expenses and compensation of additional costs.

Vejo does not warrant that the Software will operate without interruption or be error free, that all errors can be corrected, that the Software is compatible with and works with third party software programs or services.

Legal guarantee

The legal warranty rights are not limited by the Vejo warranty.

Vejo is liable for material defects or defects of title of delivered goods according to the valid legal regulations, especially §§ 434 ff. BGB. Your legal warranty rights are however limited according to the regulations of §10, as well as it concerns claims for damages. The limitation period for legal claims for defects is two years and begins with the delivery of the goods.

Submit a warranty claim

To make a warranty claim, please contact our customer service department by email at support@vejo.de. No returns of warranty claims can be accepted without the required return authorization number.


§9 Right of return

Vejo offers a 30-day right of return for Vejo blender from the delivery date. Vejo blends are not eligible for return or exchange. Vejo grants you the voluntary right of return within 30 days besides the legal right of withdrawal.

The costs for the return and the transport risk are borne by you, as a customer. To arrange the return of a Vejo blender, please contact us by e-mail to support@vejo.de. Without the required return authorization number no returns can be accepted.

Your refund will be credited to the original payment method within 30 days of receipt of the item in our warehouse. We will refund the purchase price you have already paid, but not the shipping costs of your original purchase (refund amount). Please enclose a copy of your receipt or invoice with the package. We recommend that you use a trackable shipping method so that the return shipment is insured and traceable.

Your legal right of revocation (§ 7) is not affected by the additionally granted voluntary right of return and remains independent of this. The voluntary right of return also does not limit your legal warranty rights (§ 8), which remain unrestricted.

§10 Liability

(1) Vejo is liable towards you in all cases of contractual and non-contractual liability in case of intent and gross negligence in accordance with the legal regulations for compensation or replacement of futile expenses.

(2) In other cases Vejo is liable - unless otherwise regulated in paragraph 3 - only in the event of a breach of a contractual obligation, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which you as a customer may regularly rely (so-called cardinal obligation), and this is limited to the compensation of foreseeable and typical damage. In all other cases our liability is excluded subject to the provision in paragraph 3.

(3) Our liability for damages resulting from injury to life, body or health and according to the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

§11 Dispute Resolution

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. Our e-mail address is: info@vejo.de.

We are not willing or obliged to participate in dispute resolution procedures before a consumer dispute resolution service.

§12 Final provisions

(1) You may not assign this Agreement or any of its rights or obligations under this Agreement without Vejo's prior written consent, whether by operation of law or otherwise. Any attempted assignment by you without prior written consent is void.

(2) The contract language is German.

(3) As far as legally permissible, this agreement is subject to German law, without reference to its principles of conflict of laws and excluding the UN sales law. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular of the state in which the customer as a consumer has his habitual residence, shall remain unaffected. The choice of law does not mean that if you are a consumer, you are deprived of the protection afforded to you by those provisions from which you may not deviate by agreement under the law which would be applicable under Art. 6 para. 1 Rome I-VO in the absence of a choice of law.

(4) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between you and Vejo is Cologne.

General Terms and Conditions of Business updated on 03/2020

English
English