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Privacy Policy

Privacy policy

Privacy policy

1. Data protection at a glance

1.1 General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you could be personally identified. You can find detailed information on the subject of data protection in our data protection declaration listed below this text.

1.2 Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator, Vejo Deutschland GmbH, Venloer Straße 547, 50825 Cologne, Germany, registered in the Commercial Register of the District Court of Cologne under HRB 99318.

You can contact our data protection officer which is JURANDO GmbH (https://www.jurando.de) under dsgvo@vejo.de or by postal letter to our address; in the latter case, please add: “Data Protection”.

How do we collect your data?

On the one hand, your data is collected when you give it to us. This can be data that you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page view). This data is automatically collected as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about your stored personal data at any time and free of charge (see section 3.8). You also have the right to demand the correction or deletion of this data (see section 3.8). You can contact us at any time at the above-mentioned address for this purpose and for further questions on the subject of data protection. Furthermore, you have the right of appeal to the responsible supervisory authority.

Furthermore, you have the right to request under certain circumstances that the processing of your personal data be restricted. For details, please refer to the data protection declaration under " Right to restrict processing" (see section 3.9). You also have the right to object to the processing (see point 3.4) and to request data portability (see point 3.6).

1.3 Analysis tools and third-party tools

When you visit this website your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. For detailed information about these tools and your ability to opt-out, please see the following privacy policy.

2. Hosting

2.1 External Hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated by a website.

The use of the hoster is for the purpose of fulfilling a contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interests of secure, fast and efficient provision of our online service by a professional provider (Art. 6 Para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

In order to ensure that the processing is in accordance with data protection regulations, we have concluded a contract for processing of personal data with our host.

3. General notes and mandatory information

3.1 Data protection

We as the operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

3.2 Note on the responsible body

The person responsible for data processing on this website is

Vejo Deutschland GmbH, Venloer Straße 547,You can contact our data protection officer which is JURANDO GmbH (https://www.jurando.de) under datenschutz@ihre-domain.de or by postal letter to our address; in the latter case, please add: “Att. data protection officer”.  Cologne

E-mail: dsgvo@vejo.de

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

3.3 Cancellation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke a previously given consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing that took place up to the revocation remains unaffected by the cancellation.

3.4 Right to object to collection of data in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING, INCLUDING PROFILING, INSOFAR AS IT IS LINKED TO SUCH DIRECT MARKETING IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ARTICLE 21 PARAGRAPH 2 GDPR).

3.5 Right of appeal to the competent supervisory authority

In the event of infringements of the GDPR, those concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place where the alleged infringement was committed. This right of appeal is without prejudice to other administrative or judicial remedies.

3.6 Right to data portability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done as far as it is technically feasible.

3.7 SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of your browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

3.8 Access, deletion and opposition

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. You can contact us at any time at the address given above for this purpose and for further questions about personal data.

3.9 Right to restrict processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the Legal Note. The right to restrict processing exists in the following cases:

If you dispute the correctness of your personal data stored with us, we usually need time to check this. For the duration of the review, you have the right to demand the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion. If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

4. Data collection on this website

When using our website for information purposes only, we only collect the personal data that your browser sends to our server (so-called server log files). If you wish to view our website, we collect the data that is technically necessary for us to display our website and to ensure its stability and security (Art. 6 Para. 1 S. 1 lit. f GDPR).

4.1 Cookies

Our website partly uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These so-called persistent cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

As soon as the data transmitted to us via cookies is no longer required for the purposes described above, this information will be deleted. Further storage may be carried out in individual cases if this is required by law.

As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, they are treated separately in this privacy policy.

The Flash cookies used are not recorded by your browser, but by your Flash plug-in. Furthermore we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you will need to install an appropriate add-on, such as "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. We also recommend that you regularly delete your cookies and browser history manually.

4.2 Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version, Operating system, used Referrer URL, Host name of the accessing computer, Time of server request, IP address

This data is not merged with other data sources.

These data are recorded on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of his website - for this purpose the server log files must be recorded.

Contact form, request by e-mail, telephone or fax

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your enquiry is connected with the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 Paragraph 1 lit. f GDPR) or on your consent (Art. 6 Paragraph 1 lit. a GDPR), provided that this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your enquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

5. Social Media

Instagram Plugin

Functions of the Instagram service are integrated in this website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your account. By activating the plugin, personal information about you is transferred to Instagram. Instagram also processes your personal data in the USA and has submitted to the EU-US Privacy Shield. We would like to point out that we, as the provider of the sites, have no knowledge of the content of the transmitted data or its use by Instagram.

The use of the Instagram plugin is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in the social media.

Further information on this can be found in the Instagram privacy policy: https://instagram.com/about/legal/privacy/.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing procedures already carried out remains unaffected by the revocation.

The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you have cancelled your subscription. Data that has been stored for other purposes remains unaffected.

After you have been removed from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and tools

Vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our sites equipped with a Vimeo plugin, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in or do not have a Vimeo account. The information collected by Vimeo is transferred to the Vimeo server in the USA.

If you are logged in to your Vimeo account, you allow Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

Vimeo is used in the interest of an attractive presentation of our online services. This represents a legitimate interest in the sense of art. 6 para. 1 lit. f GDPR. If consent has been requested (e.g. consent to the storage of cookies), processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent may be revoked at any time.

For more information on how Vimeo handles user data, please refer to the Vimeo privacy policy at https://vimeo.com/privacy.

Google Adwords Conversion 

We use the services of Google Adwords to draw the visitors’ attention to our attractive offers by advertising means (so-called Google Adwords) on external websites. We can determine the success of the various advertising measures by the data gained by the advertising campaigns. We thereby pursue the purpose to show you advertisements that are interesting for you, offer you a more interesting website design and ensure fair calculation of advertising costs. Google distributes these advertising means via so-called “Ad Servers”. For such purpose, we use Ad Server cookies which enable the measurement of certain parameters for success measuring such as displays of advertisements or clicks by users. If you are referred to our website from a Google advertisement, Google Adwords stores a cookie on your PC. These cookies usually expire after 30 days and are not meant to identify you personally. With this cookie, usually the unique cookie ID, the number of ad impressions per placement (frequency), the last impression (which is important for post-view conversions) and opt-out information (check mark making clear that the user no longer wants to be addressed) are stored as analysis values. These cookies enable Google to recognize your Internet browser. If a user visits certain pages of the website of an Adwords client and the cookie stored on his computer has not expired yet, Google and the client are able to see that the user clicked the advertisement and was referred to this page. Every Adwords client is assigned another cookie. Thus, cookies cannot be tracked through the websites of Adwords clients. We ourselves do not collect and process personal data by the said advertising measures. We only receive statistical analyses from Google. We can see by these analyses which of the advertising measures we use is particularly effective. We do not obtain any other data from these advertising measures; in particular, we are not able to identify the user by the said information. The marketing tools we use cause your browser to automatically establish a direct connection with the Google server. We have no influence on the scope and further use of the data which Google collects by this tool, and therefore we inform you about what we actually know: Where AdWords Conversion is used, Google is informed that you have accessed the relevant part of our Internet presentation or clicked an advertisement we have posted. If you are registered with a Google service, Google can allocate your visit to your account. Even if you are not registered with Google or are not logged in to Google, the provider might identify and store your IP address. You can prevent participation in this tracking procedure in different ways: a) you can set your browser software to prevent the installation of cookies; the suppression of third-party cookies in particular prevents receipt of advertisements from third-party providers; b) you can deactivate conversion tracking cookies by setting the browser to block cookies from the domain “www.googleadservices.com“, https://www.google.de/settings/ads; this setting will however be deleted when you delete your cookies; c) you can deactivate interest-based advertisements from providers which are part of the self-regulation campaign “About Ads” via the link http://www.aboutads.info/choices; this setting will however be deleted when you delete your cookies; d) you can permanently deactivate this function in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. Please be aware that, if you do so, you might be unable to use all features and functions of this website without restrictions. The legal basis for the processing of your data is Art. 6 subs. 1 f) GDPR; our legitimate interest consists in the afore-mentioned marketing purposes. Further information on data protection and privacy at Google is available under: http://www.google.com/intl/de/... and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of Network Advertising Initiative (NAI) at http://www.networkadvertising.... . Google joined the EU-US Privacy Shield, https://www.privacyshield.gov/....

Google Analytics 

This website uses Google Analytics, a web analysis service provided by Google Inc. (”Google”). Google Analytics uses so-called “cookies” which are small text files which are stored on your computer and enable us to analyse how you use the website. The information generated by the cookie about how you use this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address is shortened within the European Union Member States or other countries party to the Agreement on the European Economic Area before it is transferred to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and only shortened there. Google, on instruction and on behalf of the operator of this website, uses this information to analyse how you use the website, to compile reports on the website activities and render further services to the website operator relating to the use of the website and the use of the Internet. The IP address which is transferred by your browser in the context of Google Analytics services is not combined or pooled with other data of Google. You can set your browser software to prevent the storage of cookies; However, in this case, please be aware that you might possibly be unable to use all features and functions of this website without restrictions. You can also prevent the collection and transfer to Google of the data generated by the cookie about your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This website uses Google Analytics with the supplementary feature called “_anonymizeIp()”. This makes sure that only shortened IP addresses are processed further which prevents IP addresses from being allocated to specific persons. This means that, if and to the extent the data collected from you refer to you personally, allocation of the data to you personally is prevented right from the beginning and the personal data is thus deleted immediately. We use Google Analytics to analyse and continuously improve the use of our website. The statistics we gain thereby help us improve our presentation and services and offer you as the user a more interesting design. As to the exceptional cases where personal data is transferred to the USA, Google joined the EU-US Privacy Shield, https://www.privacy-shield.gov... . The legal basis for the use of Google Analytics is Art. 6 subs. 1 sentence 1 f) GDPR. Our legitimate interest consists in the optimization and marketing purposes for which we use the results obtained via Google Analytics. Where you have consented to the use of your data, the legal basis is Art. 6 a) GDPR. Information provided by the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytic... General information on privacy: http://www.google.com/intl/de/... and Privacy Policy: http://www.google.de/intl/de/p... .

Facebook pixel

We use facebook pixel on our website. The legal basis for the use is Art. 6 subs. 1 lit. f) GDPR. Our legitimate interest arises from optimization and marketing purposes. Your data will be transmitted to Facebook Inc. (https://www.facebook.com). Facebook has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

8. Webshop

If you want to order in our webshop, it is necessary for the conclusion of the contract that you enter your personal data, which we need for the processing of your order. Mandatory information necessary for the processing of the contracts is marked separately, further information is voluntary. We process the data provided by you to process your order. For this purpose we can pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 p. 1 lit. b GDPR.

You can voluntarily create a customer account, through which we can save your data for further purchases at a later date. When you create an account under "My account", the data you provide will be stored revocably. You can always delete all other data, including your user account, in the customer area.

Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we will restrict the processing of your data, i.e. your data will only be used to comply with legal obligations.

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